If you have owned your Samsung Galaxy S7 for some time now you may have or you are currently encountering the Galaxy S7 and S7 Edge moisture in charger port warning problem. The problem is not with the warning but in some cases some users are unable to get rid of the message and once you have the notification your phone will not charge until the problem is fixed.So you see how this can be a problem although this feature is for your own safety. Regardless let me show you how to fix the issue when the message persists and wont go away.
The Galaxy S7 and S7 Edge moisture in charger port warning
The warning reads as follows:
Check Port Moisture has been detected.To charge your device make sure your charger/USB port is dry.
What does the error mean?
As the error reads the phone has disabled charging for your safety as it has detected moisture in the charge port . The phone will not charge as long as the USB charge port is wet or contains moisture and you will need to fix the problem before the phone can charge again.If you plug-in a charger the message will appear again and the phone will not charge.
How to fix the Issue?
The first thing you will need to do is to do as the message advises. You should dry or blow dry the charge port of your phone,moisture may have entered the port from sweaty palms, blowing into the port or it was submerged in water, rain or it simply got wet somehow. Also check your USB charger to make sure it’s not wet. Try the follow:
1.Get a Q-Tip or piece of cotton and dry your USB charge port out. You can also use a blow dryer or heat gun set at low temperatures to dry away any residual moisture.The same can also be done to your USB charger cable in case its wet.
2.If the message persists even after all the moisture is removed do the following. Go to settings, applications,Application manager. In the upper right of the screen click the more button and show system Apps.
Next scroll through the apps list and look for: USB settings and tap on it. Now go to storage and click on the option that says clear cache and also clear data.
When you are finished go ahead and plug-in your phone. This time you will not get the message and your phone will charge as normal.
I want to thank Barrie for discovering this workaround that I am sure will help out a few of you guys. So if your device is still giving the warning no matter what you do then get a Wireless charger or Wireless charging base and place your device on it. It should charge just fine from now on. You will be able to use your device again and probably eventually figure out whats going on.
Guys make sure your phone is dry before attempting the tips above. The last thing you want is to clear the warning message and charge your phone while its wet as it can cause damage to the device or you so be careful. As usual guys I need your input so share your experience below or ask a question. Also do remember to share this article with a friend on social media.